Tritech ACMV Engineering Co. is proud to be awarded ISO 9001:2015 certification, an internationally recognized standard that ensures our products and services meet the needs of our clients through an effective quality management system.
We have developed and implemented our quality management system in order to improve the overall performance, maintain a high-level of quality and strong customer service to provide a sound basis for sustainable development initiatives. Our decision to work towards ISO 9001 accreditation demonstrates the commitment to provide high-quality and consistent products and services to our clients and our ongoing investment in technology and development.
To become ISO 9001 compliant, Tritech underwent an evaluation process that included quality management system development, a management system documentation review, audit and initial assessment which was very successful as no non-conformance were identified.
In achieving compliance with the standard requirements we chose a reliable partner – AQC MIDDLE EAST FZE. – a global leader in Inspection and Certification, with a mission to ensure the enhancement and continual improvement in the operational and quality efficiency through the value added, competitive, result oriented auditing practices to achieve international recognition for excellence of Management System Certification. This certification provides our clients with independent assurance that our commitment to quality permeates everything we do.
The ISO 9001 certification is the assurance that we have robust, clearly defined procedures in place in all our business areas such as design-build, supply, installation, testing, commissioning & after sales service of all types of HVAC (heating, ventilation and air-conditioning) systems. It is worth mentioning that as all the processes inside the company, our sales, design to service delivery processes are managed using state-of-the-art IT systems. Information, which is constantly collected there gives us valuable insights about the statistics of continuous service improvements that we carry out every day. Also, it not just ensures 100% traceability of our design, installation and servicing quality, but also helps us by converting customer feedback into project tasks for continuous care and improvement.
Therefore, we can proudly and safely state that Tritech is an organization built with quality and commitment in mind. We integrate the attitude of quality in our daily work and continuously challenge ourselves to improve the quality management system to provide products that meet or exceed the needs and expectations of our customers, always complying with the specifications and regulations.
We take this opportunity to congratulate all of our supporting clients, hard-working employees and the long term partners Midea, Smardt, Danhum Bush, Kawasaki, LG, FisAir and Fabric Air. We are committed to bring the world of comfort to our clients and sky is the limit for us.